Can I return my item?
We understand that buying online can be tricky. If your purchase was not what you were expecting or you have changed your mind, then you can return it. All we ask is the following:
- You have not had the product over 14 days
- The item is in a resellable condition
- The packaging is intact
- The item has not been fitted
Any items over 14 days that still meet the above conditions may be subject to a 15% restocking charge at our discretion
How do I return my item?
Before returning any items you will need to request an Returns Number (RMA) from our sales team. Please contact us to obtain an RMA number by telephone or email. Items returned without an RMA number may be subject to a delay in you receiving a refund.
RMA numbers must be clearly displayed on the return items outer packaging and on any invoices or paperwork included with the items.
My item is damaged
In the unlikely event of your product arriving damaged please get in touch as soon as possible so we can work to resolve the issue. To help you can:
- Take a photo of the damage
- Do not fit or use the damaged product
Once items are returned, received and we have inspected the damage we'll refund the person who originally placed and paid for the order.
Where do I send my return to?
If you need to return an item:
Brooklands Business Park